FAQ – Frequently asked questions

Can I also stay overnight at the campsite with my camper or VW bus?
No, unfortunately not. We have pitches for tents only, as the camping area is not drivable.

Can I bring my car to the campsite?
No, the campsites are not accessible by vehicles.

Are dogs allowed?
Yes, dogs are allowed in the lido, bistro & camping. There is a leash obligation on the whole area.

Can my dog also stay overnight in the barrel house?
Yes, but please note that with dogs which have a shoulder height of more than 50cm, due to space limitations, only one overnight stay in the 4-person – barrel house is possible.

Can I cancel my booking?
Yes, you can cancel your booking by mail or phone.
Attention: Pay attention to our cancellation conditions:

until 5 days before arrival date: free cancellation
until 1 day before arrival date: 1st night will be charged.
If the cancellation is made after that, or the arrival fails to arrive, the entire amount will be charged.

How much is the entrance fee to the lido?
Admission to the lido Iseltwald is free of charge

Are there deck chairs for rent at the lido?
No, you have to bring your own deck chairs if needed. We have 5 lounge groups which can be used free of charge.

Are there umbrellas to use at the lido?
Yes, there are umbrellas which can be used free of charge. However, only a limited number. First come, first serve.

Can I reserve a table for dinner in the evening?
No, we do not accept table reservations for our bistro. Do not worry, so far everyone has still found a place to eat ūüėČ

Can I also pay without cash?
Yes, we accept all major payment methods except Postfinance and Twint.